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T3
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Daily Archives: June 23, 2020

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Soft Skills: The Missing Key to Truly Successful IT Support

Best Practices, BusinessBy Kelli WynnJune 23, 2020

Historical Problem with IT Support: Does anyone remembers the Saturday Night Live skits with “Nick Burns Your Computer Guy” played by Jimmy Fallon. Nick is condescending, arrogant and patronizing. He uses overly technical language to “instruct” the business staff on their IT deficiencies. While he does usually fix their computer issues, he openly ridicules each…

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  • About T3
    • Our Team
    • MSP Verify
  • Technology Services
    • Desktop & Server Support
    • Network Support
    • Cloud Services
    • Security Awareness Training
    • Cyber Security Essentials
    • Extended Services
  • Business Services
    • Web Design
    • ERP/Accounting
    • Marine Manufacturing
    • Healthcare
    • HIPAA/PCI Compliance
  • Careers
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